Austin Destination Management Company (DMC) | SOULESTA® Experiences
IATA Accredited  ·  Independent Boutique DMC  ·  Based in Houston

Austin Destination Management Company (DMC) & Ground Partner

Where elevated experiences meet flawless execution.

Our Austin destination management practice serves incentive houses, third-party planners, and corporate travel managers who need experienced, credentialed execution in Central Texas. We know Austin's tech, healthcare, government and association, higher education, music and professional services communities, and we build programs that fit how those organizations actually work.

0
Years in Texas
0
States Served
IATA
Accredited Agent
DMC
Independent Destination Management
Hill Country resort fire pit and lawn overlooking the hills outside Austin, Texas
Texas Hill Country
Resort settings minutes from Austin
Keeley Shree, Founder & Lead Austin DMC Planner
IATA Accredited
The Ritz-Carlton Gold Standards trained · three properties delivered
Meet Your Austin DMC Lead

Keeley Shree

Experience Strategist  ·  Boutique DMC  ·  IATA Accredited Travel Agent

I've spent 15+ years planning corporate events and incentive programs across Texas. I'm based in Houston, I've planned events in Austin, and I know the city well — its venues, neighborhoods, Hill Country resorts, and the vendors who deliver. I founded SOULESTA® Experiences on a single belief: the best programs come from planners who actually understand your client's world — not just the logistics of it.

As an IATA-accredited travel agent, Austin corporate event planner, and boutique destination management company, I serve as the Austin ground partner for incentive houses, third-party planners, and corporate travel managers who need credible, experienced local execution.

One point of contact. One standard of care. Across every detail of your program.

SOULESTA® was built on a simple standard that has roots — the company is named for my grandmother, Celesta, who taught me that hospitality is a discipline, not a nice to have.

15+ Years Texas Corporate Events IATA-Accredited Travel Agent Boutique DMC — Independently Owned 7 States Served
Accessibility & Inclusive Program Design

Most DMCs treat accessibility as a checklist item — an ADA box checked during venue sourcing and forgotten. I approach it differently. I plan for accessibility, dietary routing, mobility logistics, medical considerations, and participant pacing from the first draft of every itinerary, because I know from personal experience that these details are not small ones. Enterprise clients, out-of-state agencies, and international incentive houses frequently have executives, VIP speakers, or delegates who require specific accommodations — and those clients want a ground operator who already knows what to ask for, not one they have to educate mid-program. That operational standard is built into everything I do, at no additional cost to your program.

Keeley Shree and a Spanish-speaking SOULESTA team member on site at an Austin program Austin Program
Spanish-Speaking Team Members & Tour Guides

Spanish-speaking SOULESTA® team members and tour guides are available for your Austin program and any Texas Tour — for international delegations, bilingual groups, and guests who are more comfortable in Spanish. Each is briefed on your program and held to the same standard of care.

Keeley and a SOULESTA® team member on site at our Austin program.

Texas-Themed Activations

Texas, Done
With Intention

At our Austin program, guests had a live leather branding station with personalized keychains and live barbecue cooked on site. We also organize horseback riding, cowboy hat bars, ranch evenings, and more.

Live leather branding station with personalized keychains at a corporate event in Austin
Austin Program
Live Leather Branding
Personalized keychains, branded on site
Live-fire barbecue cooked on site for an Austin corporate event
Austin Program
Live Barbecue
Cooked on site for guests
Texas-style sliced beef and potato salad served at an event
Austin Program
Texas-Style Catering
Individually plated for guests
Cowboy hat styling on a dessert display
Austin Program
Themed Styling
Details that set the tone
Custom cowboy hats from a cowboy hat bar activation
Cowboy Hat Bar
Custom hats guests take home
Corporate group on a horseback ride
Horseback Riding
Guided group rides
Full Program Management

Turnkey Austin Group Logistics, Transportation & Corporate Event Services

One point of contact from first site visit to final departure — backed by a vetted Austin vendor network and 15+ years of Texas event experience.

01

Venue Sourcing & Management

Austin venue sourcing, site inspections, contract negotiation, and full F&B logistics for groups of any size. Downtown, the Domain, Lake Travis, Hill Country resorts, and beyond.

02

Ground Transportation

Austin group transportation & charter bus logistics, plus Austin airport transfers & VIP shuttles — from Austin-Bergstrom International (AUS) to every point on your itinerary, including Hill Country and cross-Texas transfers.

03

Hotel Block Management

Room block negotiation, rooming list management, and accommodations coordination with Austin's major hotel properties, Hill Country resorts, and boutique options.

04

Group Activity Programming

Curated Austin experiences — live music, Hill Country wineries, Lake Travis, BBQ and culinary tours, ranch evenings, and Texas-themed activations tailored to your group.

05

On-Site Program Management

Coordinated end to end by me, with vetted Austin on-site partners as needed, from first arrival through final departure. Available for multi-day programs across multiple Texas cities.

06

Texas Tour Routing

Multi-city Texas itineraries — Austin, the Hill Country, San Antonio, Houston, and Dallas — with air, hotel, ground, and programming coordinated under one plan.

9:41 100%
Welcome to Austin
Your Program
Austin · Sunny 78°
Day 1 Day 2 Day 3
3:00 PM
Arrivals & Check-In
Hotel lobby welcome desk
Wear · Travel casual
5:30 PM
Hill Country Welcome
Leather branding & live BBQ
Wear · Western chic
8:00 PM
Private Live Music
Red River Cultural District
Wear · Smart casual
Itinerary
Map
Activities
Info
The Signature Touch

A Custom App for
Every Guest — Free

Every group we host receives its own branded event app — no cost, downloaded by each guest before they arrive. It's quietly become one of the things clients love most about working with us.

◆ Daily Itineraries
Every event, timed by day
◆ Maps & Venues
Where everything happens
◆ Live Weather
Austin forecast, per day
◆ What to Wear
Attire for each event
◆ Activities & Excursions
Curated Austin add-ons
◆ Travel Info
All the essentials, one place
Why Austin Delivers

Local Ground Operations for Austin Conferences, Retreats & Inbound Delegations

From Austin conference ground handling to leadership retreats and inbound delegations, we know the city on the ground — live music, the Hill Country on the doorstep, and a city that feels distinctly Texan.

Live Music Capital

Private showcases, venue buyouts, and curated nights on Sixth Street and Red River give groups an evening that feels local rather than staged.

Hill Country at the Doorstep

Resorts, wineries, and ranches within an easy drive of downtown, so one program can move from city energy to open country in an afternoon.

Easy Air Access

Austin-Bergstrom International Airport (AUS) sits minutes from downtown, with nonstop service from major US cities.

Industry Fit

Austin’s tech, healthcare, higher education, and state government communities make it a natural choice for incentives, leadership retreats, and association meetings.

Group Experiences

Things to Do in Austin
for Corporate Groups

Every experience below can be built into your program with transfers, reservations, and timing handled — and added to your group app.

01

Live Music on Sixth Street & Red River

Private venue buyouts, reserved sections, and curated band nights in the Red River Cultural District and on Sixth Street.

02

Hill Country Wineries

Private tastings and long-table dinners at Hill Country wineries, with motor coach transfers so no one has to drive.

03

Lake Travis & Private Boats

Private yacht and pontoon charters, sunset cruises, and lakeside dinners on Lake Travis.

04

BBQ & Culinary Tours

Guided Texas barbecue tours, pitmaster-led tastings, and live-fire catering brought to your venue.

05

Texas State Capitol

Guided group tours of the Capitol and grounds — a strong fit for association and government-affiliated groups.

06

Ranch Evenings

Private ranch dinners with horseback riding, live leather branding, cowboy hat bars, and live-fire cooking.

07

The Domain & South Congress

Shopping and dining time at the Domain or along South Congress, with group transfers and recommendations in the app.

08

Museums

Private and guided group visits to the Bullock Texas State History Museum, the Blanton Museum of Art, and the LBJ Presidential Library.

Waterfront deck overlooking Lady Bird Lake in Austin
Lady Bird Lake
Waterfront venues downtown
Texas Tours

Start in Austin.
See All of Texas.

Many of the requests we receive are for Texas Tours — programs that begin in Austin and continue through the Hill Country, San Antonio, Houston, and Dallas. I'm based in Houston and work as an Austin incoming tour operator and Texas DMC ground partner across the state, so one point of contact covers the full route: domestic flights, motor coach and private transfers between cities, hotel blocks, and programming at every stop.

Hill Country 01 02 03 04 AUSTIN SAN ANTONIO HOUSTON Home base DALLAS
01 Days 1–3

Austin & the Hill Country

Arrive via AUS

Live music on Sixth Street and Red River, Lake Travis, the State Capitol, then a Hill Country day of winery tastings, ranch evenings, and horseback riding.

02 Days 4–5

San Antonio

About 1.5 hours from Austin

River Walk dining, the Alamo, and the San Antonio Missions.

03 Days 6–7

Houston

About 3 hours from San Antonio

NASA Space Center Houston, world-class dining, and the Museum District. See our Houston DMC.

04 Days 8–9

Dallas

About 4 hours by road or a 1-hour flight from Houston

The Dallas Arts District, the Sixth Floor Museum, and departures via DFW or DAL.

Sample routing. Every Texas Tour is built around your dates, group size, and objectives.

One Program, One Point of Contact

I lead the itinerary end to end. Your team briefs once, not city by city.

Local Expertise in Every Market

Vetted local partners operate under my brief and to my standards in supporting cities, so your group has in-market knowledge everywhere it goes.

International Groups Welcome

Inbound delegations from overseas agencies, incentive houses and government trade programs — routing, arrival protocol and documentation handled.

How We Work

From RFP to Wheels Up

1

Submit Your Brief

Send your program brief — group size, dates, objectives, and budget parameters. We respond with a detailed proposal within 48–72 hours.

2

Program Development

Collaborative refinement, site inspections, vendor selection, and full logistics planning with complete visibility for your team throughout.

3

Contracting & Logistics

All local vendor contracts, hotel blocks, and transportation managed — with consolidated reporting and single-point accountability.

4

On-Site & Post-Program

Full on-the-ground execution followed by financial reconciliation, participant feedback, and a complete program summary.

A Different Standard of Care

Accessibility & Inclusive Logistics —
Built In, Not Bolted On

Enterprise brands and out-of-state agencies increasingly need an Austin DMC who can handle the full complexity of their group — including executives and VIP attendees who require specific accommodations that a generic ground operator isn't equipped to plan for. That's a capability gap in this market. It's not one we have.

Accessible Transport Planning

Mobility & Transport Logistics

Wheelchair-accessible vehicles, medical equipment transport, reduced-walking routing between venues, and pickup logistics that account for mobility requirements — built into the ground transportation plan from day one, not arranged the morning of.

Dietary & Medical Routing

Dietary & Medical Accommodations

Allergen management, medically-required dietary protocols, coordination with catering teams on cross-contamination, and advance communication with restaurants and venues — handled with the same precision as every other program detail. No delegate should have to explain their needs twice.

ADA Venue Compliance

ADA & Venue Accessibility Review

Every venue we source is reviewed for ADA compliance as part of the standard site assessment — entrance access, restroom facilities, elevator availability, stage access, seating configurations, and sightlines. If a venue has limitations, you'll know before the contract is signed, not after your client arrives.

Program Pacing & Wellbeing

Schedule Pacing & Participant Wellbeing

Itineraries that look manageable on paper can be genuinely exhausting in practice — especially for multi-day programs with early departures, outdoor elements, or climate exposure. We build rest, hydration, and recovery time into program schedules as a planning standard. Groups perform better. VIPs arrive presentable. Clients notice.

This is not a specialty service tier or an add-on. It is how we plan every program — because the clients who need it most are often the ones least likely to ask.

Who We Work With

Built for the Trade

01
Incentive Houses & ITCs
Firms who need a reliable, IATA-credentialed Austin and Texas destination operator for client incentive programs — inbound or outbound. We understand the ITC relationship and protect your client.
02
Third-Party Meeting Planners
Independent and agency planners managing Austin programs who need a trusted local partner for sourcing, logistics, and on-site execution without the overhead.
03
Corporate Travel Managers
In-house travel managers at Austin tech, healthcare, higher education, and professional services organizations coordinating group travel or incentive programs who need IATA-accredited coordination and a single point of contact.
04
Hotel Convention Services & CVB Referrals
Austin hotel properties and Visit Austin referrals seeking a vetted DMC resource for incoming group business. We integrate seamlessly into your existing client relationship. Planning in Houston too? See our Houston DMC services.
Curated Add-On Programming

Beyond Logistics —
Participant Experience Programming

The best incentive programs and multi-day corporate events don't just move people from venue to venue. They take care of them along the way. We curate a portfolio of participant experience add-ons — movement sessions, recovery activations, spa services, and team connection programming — that can be built into any program we manage. All delivered under the SOULESTA® Experiences standard. All optional. All designed to make your group feel like the program was built specifically for them.

Recovery lounge activation on a corporate conference floor
Recovery Lounge Activation Built into the event footprint — delegates recharge between sessions, not after the program ends.
Conference & Multi-Day Programs

Wellness Activation Packages

Half-day or full-day conference wellness integration — movement sessions timed between general sessions, recovery stations on the event floor, and intentional programming that keeps attendees present and energized rather than depleted by day two. Delivered by vetted local partners and available in all 7 states we serve.

Morning Programming

Sunrise Activation & Connection

Start the day right — guided morning movement, breathwork, and a breakfast experience designed to build connection between attendees before the business day begins. Particularly effective for leadership retreats, incentive kickoff mornings, and multi-day programs where group cohesion matters.

Recovery & Recharge

Recovery Lounge Experiences

Assisted recovery stations, soft tissue tools, guided stretch, and quiet recharge space built into your event footprint. Ideal for day two or three of a multi-day program when energy typically drops. Delegates recover faster and perform better in afternoon sessions.

Team Building

Team Connection Programming

Shared experience programming — movement-based team activities, group challenges, and facilitated connection sessions — that build the trust and collaboration your organization is actually trying to create. Designed around your group's culture, not a generic team-building template.

Spa & Personal Care

On-Site Spa & Treatment Services

Chair massage, hand treatments, skincare consultations, and personal care services brought directly to your event venue or hotel. Available for VIP programming, executive hospitality, and attendee appreciation activations. Sourced from vetted Austin-area spa partners.

Group Fitness & Community

Corporate 5K & Community Run

High-energy group run or walk experiences that create shared accomplishment and community — ideal for conferences with a wellness or culture theme, employee appreciation programs, and CSR activations. Managed end-to-end including route logistics, timing, and post-event recovery.

These experiences are curated and white-labeled under SOULESTA® Experiences in partnership with vetted local providers — including Austin-area spa partners and specialist wellness activation companies. You receive one point of contact, one invoice, and one quality standard across every element of your program.

Ask about participant experience programming in your RFP or inquiry — we'll include available options in your proposal.

Submit a Program Inquiry →
Trusted by Corporate Clients

Brands We've Worked With

Questions Planners Ask

Austin DMC —
Common Questions

What does an Austin DMC do?

A destination management company serves as your local ground partner — handling venue sourcing, ground transportation, hotel logistics, activity programming, and on-site management so your group has a credible, experienced operator on the ground. We do the work that makes your program look seamless to your client.

Are you based in Austin?

SOULESTA® Experiences is based in Houston. I have planned events in Austin and know the city well — its venues, neighborhoods, Hill Country resorts, and vendors. I coordinate every element of your Austin program directly, and where on-site support is needed, it is delivered by vetted Austin partners who work to my standards.

Can you plan a Texas Tour that includes Austin, the Hill Country, San Antonio, Houston, and Dallas?

Yes. Multi-city Texas Tours are one of the most common requests we receive. We route the full itinerary — flights, motor coach and private transfers between cities, hotel blocks, and programming at each stop — under one plan with one point of contact.

What Texas-themed activities can you organize in Austin?

Activations at our Austin program included a live leather branding station with personalized keychains and live barbecue. We also organize horseback riding, cowboy hat bars, ranch evenings, Hill Country winery visits, private live music, and more.

Can your group programs include SOULESTA® Experiences’ proprietary group app?

Yes. Every program we manage includes access to our proprietary group app — configured specifically to your itinerary. Delegates receive real-time updates, venue guides, restaurant recommendations, dietary and emergency information, and a direct line to our team. This is a feature most DMCs cannot offer and one that eliminates group email chains entirely.

What RFP turnaround time should I expect?

A 48–72 hour turnaround for a standard RFP response. For rush timelines, contact us directly at dmc@soulesta-co.com and we will accommodate what we can. We never send templated proposals — every response is specific to your program.

Do you work with international groups coming to Austin?

Yes. I have built programs and proposals for international companies, including planning events in Colombia and Canada for a previous employer, and my proposals accommodate multi-currency requirements when a client needs them. That experience carries directly into inbound Austin and Texas programs — international delegate management, arrival protocol, dietary requirements across cultures, and accessibility considerations are planned for from the start. Spanish-speaking SOULESTA® team members and tour guides are also available.

Why choose an independent DMC for Austin over a national operator?

National DMC networks staff your program with whichever local contractor is available. We are deliberately boutique: you deal with me directly — one person accountable, your single point of contact from first briefing through final reconciliation. I coordinate every element of the logistics, and where on-site support is needed, in Austin or another city, it is delivered by someone I have vetted personally and who works to my standards.

How do you handle accessibility and participant wellbeing in programs?

Accessibility and wellbeing are built into our standard planning process — not added as accommodations after the fact. We proactively assess dietary needs, mobility logistics, pacing, climate exposure, and rest requirements for every program. Participants who need additional support are planned for from the start, not flagged mid-program. This comes from both professional experience and a personal understanding of what it means to manage a health condition during group travel.

Can you add wellness or participant experience programming to our program?

Yes — and it’s one of the things that sets a SOULESTA® Experiences-managed program apart. We curate participant experience programming as optional add-ons to any program we manage: morning movement and connection sessions, recovery lounges, on-site spa services, team fitness activations, and more. All delivered through vetted local partners and white-labeled under our standard. Tell us your group profile and we’ll build the right options into your proposal.

Ready to Work Together?

Submit Your Austin RFP or
Group Logistics Inquiry

We respond to all professional program inquiries within one business day and can accommodate rush RFP timelines when needed. Send us your brief — including any accessibility, dietary, mobility, or participant experience programming requirements — and we'll come back to you with a proposal that addresses every detail, not a template that ignores them.

Submit a Program Inquiry
Or email us directly at dmc@soulesta-co.com
Soulesta® Experiences
SOULESTA® Experiences  ·  Corporate Event Planning  ·  Independent DMC  ·  IATA Accredited  ·  Based in Houston, Texas
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dmc@soulesta-co.com
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